Design intent.
Orchestrate motion.

pacework connects what your team knows to what your agents do. Requests, plans, and delivery live in one place - so nothing gets lost between the conversation and the commit.

P
Payments/All issues
Todo3
PW-48
TG
Finalize payout retry copy
Mar 6 → Mar 29Merchant onboardingPlatformBug
PW-44
NP
Handle failed transfer state
Mar 6 → Mar 29GeneralBug
PW-43
AL
Update settlement timing labels
Mar 6 → Mar 29Settlement controlsGeneral
In Progress2
PW-45
RS
Refine refund review states
Mar 6 → Mar 29Dispute routingProduct
PW-24
NP
Fix stuck chargeback loading
Mar 6 → Mar 29General
Done4
PW-47
AL
Add dispute export filters
Mar 6 → Mar 29Dispute routingProduct
PW-46
NP
Show owner avatars in lists
Mar 6 → Mar 29Design
PW-26
TG
Polish empty payment states
Mar 6 → Mar 29General
PW-25
RS
Improve payout queue clarity
Mar 6 → Mar 29Merchant onboardingPlatform
Why pacework

Built for the way product teams actually work now.

pacework is the connective layer between intent and execution - keeping humans and agents aligned on the same context instead of racing to catch up with each other.

01

One source of truth.

Feedback, specs, and decisions attach to the work they inform - not buried in docs or threads. When context is needed, it's already there.

02

Agents that know what they're doing.

Every task carries its full history before the agent starts. No re-prompting, no guesswork - just clear intent and the context to act on it.

03

Nothing falls between the cracks.

Intake, planning, execution, and review happen in the same place. Work doesn't stall waiting for someone to copy context from one tool to another.

Gather

All the signal.
Ready to act on.

Everything that reaches your team - customer threads, Slack messages, form submissions, CRM notes - lands in one structured queue with source, context, and routing already attached.

Mention @pacework in any thread and it converts the conversation into a tracked request immediately - with the right team, labels, and history included.

Todo3
PW-214
RS
Spec inbound routing rules for workspace handoff
Mar 6 → Mar 29Inbound foundationsAnalytics
PW-213
TG
Capture customer tier on intake cards
Mar 6 → Mar 29Inbound foundationsPerformance
PW-211
NP
Tighten thread-to-request visual hierarchy
Mar 6 → Mar 29Design
In Progress3
PW-209
AL
Normalize source metadata for inbound events
Mar 6 → Mar 29Signal pipelineAPI
PW-208
NP
Polish launch storytelling assets
Mar 6 → Mar 29Website refreshDesign
PW-206
RS
Prevent duplicate request creation from repeated mentions
Mar 6 → Mar 29Signal pipelineBug
Done2
PW-202
TG
Archive stale request activity markers
Mar 6 → Mar 29API
PW-199
AL
Reduce onboarding friction in launch flow
Mar 6 → Mar 29Website refreshPerformance
Thread in#feedback
MT
Mia10:14 AM

Hey - anyone else seeing checkout failures on mobile? Getting reports from a few enterprise accounts.

LP
Leon10:17 AM

Yeah I flagged it yesterday. Seems like iOS 17+ only. Might be the payment sheet update.

PW-2091iOS checkout failure on payment sheet
MT
Mia10:19 AM

We should also track the startup perf regression - been slow since last deploy.

P
@pacework10:19 AM

On it. Created a request for the startup regression and linked both to Payments.

PW-2092App startup regression after v2.4 deploy
PW-2091iOS checkout failure on payment sheet
@pacework
Requests

Every request lands with its full story.

Requests capture what customers are asking for and keep that context connected to the work it drives. They flow in from integrations or direct input - already labeled, routed, and linked to account metadata before anyone reviews them.

paceworkRequestsSecurity questionnaire response for Northstar procurement
Northstar Bank
MIReported byMia
Slack
Apr 14, 2026

Security questionnaire response for Northstar procurement

Mia forwarded a Slack thread from the Northstar Bank deal team asking for a stronger, reusable security response before procurement review starts. The request needs a clean answer covering data residency, access controls, audit trails, and how pacework handles agent activity inside customer workspaces.
Projects2
!
Northstar Rollout121
Launch
Engineering
Aug 2 → Nov 3
M
Security Narrative313
Brand
Design
Feb 3 → May 23
L
Issues2
!
PW-214Draft procurement-ready security answer
1
Security
Enterprise
Mar 26 → Mar 31
M
PW-219Review customer-facing data residency copy
Content
Website
Apr 2 → Apr 8
L
Shape

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Projects, initiatives, and documents live inside the same system as intake and delivery. Shaping work means writing specs and setting priorities - not wrangling information across separate tools.

Projects

One place for scope, progress, and the work underneath it.

Projects hold milestones, issues, documents, owners, and delivery state in a single surface. Planning and execution stay connected - so the detail view reflects what's actually happening, not a snapshot from last week.

P
pacework
/
Projects
/
Launch Control Center

Launch Control Center

The operating project for pacework’s launch narrative, rollout assets, and go-to-market coordination. It keeps positioning work, docs, milestones, launch issues, and support handoff planning together in one detail surface so the team can move from draft to launch without context splitting.
Messaging review
Apr 18, 20261 issue40%
Asset production
Apr 24, 20261 issue100%
Public rollout
May 30, 20265 issues0%
Launch PRD
Narrative and rollout
Messaging architecture
pacework
Homepage launch checklist
Website handoff
Support readiness plan
Enterprise rollout
Pricing narrative draft
Positioning review
Blocked by1
Pricing approval
Aug 17 → Dec 18
M
12
PW-412Finalize pricing narrative and launch comparison table
Messaging review
Messaging
Launch
MK
PW-418Ship launch-ready docs hub and rollout checklist
Asset production
Docs
Website
LN
PW-427Review support handoff copy for enterprise rollout
Public rollout
Support
AR
Execute

Kick off agents with full context already loaded.

When work is ready to move, pacework hands it to the right agent - with intake history, planning decisions, and linked context already attached. Teams stay informed without having to chase updates.

Execution Context
Live agent updates before work lands in activity.
CodexSystem Architect
Connected to issue PW-412 and loaded linked project context.
Reading src/agent/execution-context.ts - resolving milestone handoff requirements.
Thinking…
pacework
Engineering
PW-412 · Launch enterprise-ready agent execution
PW-412
Todo
!
Urgent
MARAlex Rivera3 LabelsApr 9 → Apr 18Launch Control CenterCodexSystem Architect

Run enterprise rollout and collect structured execution feedback

Milestone: Enterprise rollout and operator handoff
Execute the rollout with the selected group, monitor usage, collect structured execution feedback, and summarize major product issues, confusion points, and handoff gaps. The goal is to turn raw execution noise into a clear shipping decision without losing the project, request, and document context that shaped the work.
Deliverables:
  • Agent assignment flow with workspace-aware handoff
  • Execution context summary before the run begins
  • Regular progress updates inside the issue itself
  • Clear next-step recommendation for release readiness
PW-431Finalize rollout signal model for enterprise launch
AI TriageAnalyticsEngineering Loop 2AR
PRD: Agent Handoff Signal Design
Platform · pacework
Spec: Enterprise Rollout Scoping
pacework
Security Audit Response Guide
General · pacework
Architecture: Execution Context Layer
Engineering · pacework
Blocked by2
PW-438Draft agent handoff summary for support
AI TriageAnalyticsAR
PW-427Review support handoff copy for enterprise rollout
MK
Blocking1
PW-463Expose execution context as CSV from request, issue, and project state
Release

Verify what the agent built before it ships.

When an agent finishes a task, pacework surfaces the diff alongside the original issue and request context - so you can see what was built, confirm it matches the intent, and merge with confidence. No tab-switching to piece together what the issue was about.

pacework
Engineering
PW-412Pull request
pacework Agent completed PW-412 and opened this PR for your review · 2 min ago
Ready to merge

feat: autonomous execution context and agent handoff

pw-412-agent-executionmain·+93-17·3 files changed
build
lint
types
preview
MKMaya KentApproved
LPLeon ParkPending
Files changed
src/agent/execution-context.ts
+48-12
@@ -14,7 +14,12 @@ export class ExecutionContext {
1414 constructor(private readonly issue: Issue) {}
1515 get requestHistory() {
16− return this.issue.linkedRequests;
16+ return this.issue.linkedRequests.map(r => ({
17+ id: r.id, title: r.title, customer: r.customer,
18+ priority: r.priority, source: r.source,
19+ }));
1720 }
@@ -38,3 +43,8 @@ export class ExecutionContext {
3843 get workspace() {
3944 return this.issue.team.workspace;
4045 }
46+ get handoffSummary(): HandoffSummary {
47+ return buildHandoffSummary(this);
48+ }
49+ get agentReady() { return !!this.handoffSummary; }
4150 }
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